LTE is gone
BigGreeneGuy
Enthusiast - Level 2

My LTE devices all stopped working today. 2 different phones, 2 hotspots, different accounts. Only 3g. Can any Verizon employee help? It's been all day. I have called in but no help

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vzw_customer_support
Customer Service Rep

We would be happy to ensure you get the service you deserve! What type of phone do you have? Are other services impacted as well; calls and text?

 

Can you please provide me with your state and ZIP Code? This is so I can review the area for any confirmed outages.

 

Be sure to check up on our new unlimited plans! Here's a link: https://www.verizonwireless.com/plans/ . MichelleH_VZW

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