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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
LTE not working in Jackson MI area?

I can't reach the internet through 4G today. I'll get a connection for a minute or two once in a great while but then right back to being connected but having no internet connection. I've tried resetting my network settings on my iPad, I've reprovisioned my account and still am only able to surf the web on 3G, not LTE. Is there issues with the network in this area?

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Re: LTE not working in Jackson MI area?
Customer Support

zillagod, thanks for the heads up. No issues reported in Jackson, at this time. You're doing the right troublshooting steps by resetting the network and reprovisioning your account. Have you powered your device off/on yet? Keep us posted.

VZW Support
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