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Lake Tahoe Basin
Woodri2
Member

Service has been absolutely horrible for at least the last year. It took me 4 hours of trying just to get this page to load.

For hours at a time, almost daily, service has been so slow that we cannot load any webpages, Facebook , etc. Sharing photos takes multiple attempts through messages.

We have 4 personal and  business lines and we are ALL having issues. Facebook community pages have been abuzz concerning how bad it is. For th $500+ I pay a month, you'd think I could use data more than half the day.

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Re: Lake Tahoe Basin
vzw_customer_support
Customer Support

We want you to have the service you need. What ZIP Code are you located in? Is only data affected?

LauraL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Lake Tahoe Basin
Woodri2
Member

89451

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Re: Lake Tahoe Basin
Woodri2
Member

Texting, sharing photos can be extremely lagging. At its worst, phone calls will take 20-30 seconds to begin dialing

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Re: Lake Tahoe Basin
vzw_customer_support
Customer Support

Woodri2, I'm sorry to hear that you've been having problems for so long. Let's get this fixed. I know that this has been going on for over a year for you, but we're not showing recent reports in that area. We need to gather more information. Please reply to my Private Message, so we can find solutions to your network issue.

 

JoelR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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