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Level 2 Techs
JohnnyDoe
Novice

Just curious if there is a different number to call to get in touch with the level 2 techs? Each time I have to call the *611 number or general 1-800-922-0204 number and go through the standard reps in order to be re-directed to the network team for tickets I have had open.

Is there a more direct way of doing this or going about this?

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