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Limited Data in 4G Area

I am in Craig, Alaska and I'm getting very limited data and internet connection on my Samsung phone. In years past my internet connection has been fast but now it's impossibly slow and most of the time I can't even get a connection. It says 1X at the top of my phone for upload/download. Is there an upgrade for better connectivity? Any advice would be greatly appreciated...considering switching to AT&T for better service. Thank you!

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Re: Limited Data in 4G Area
Customer Support

PolarBear2502 we truly appreciate your business and certainly don't want you to consider leaving! I understand the importance of staying connected and we'll do everything we can to help! There are service opportunities within the area but we're constantly working to expand. You can stay on top of our coverage process at

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