MIFI 4510L Unable to connect to the Internet

[spalmer1]

MIFI 4510L says I am connected but I am unable to access the internet.  Is there still an outage going on?  I have had no internet connection for a few days now.  The tower near me here in Michigan appears to be out yet VZ says the outage has been fixed..  Is anyone else having this issue?

[John_Getzke]

Hello,

Try to reseat your SIM card with a level 2 reset.  This reset is normally effective at forcing your MiFi to re-negotiate with the local towers which should help you.

Level 2 Reset:

1. Power down the MiFi

2. Remove the back cover

3. Remove the battery

4. Remove the SIM card

5. Allow the MiFi to sit for 30 seconds

6. Reassemble the MiFi

7. Test the Connection