Major LTE Problems in D.C.
dfizzo
Enthusiast - Level 2

Is there an explanation for the significant LTE service disruptions in central D.C.?


For the past week LTE service has slowed to an absolute crawl near Metro Center, literally 3-4 blocks from the "Verizon Center" (which you'd think would get great LTE service).

Every day from about 11:30AM on the LTE becomes absolutely useless and remains so throughout the afternoon and into the evening.


This is NOT a problem with my phone as this problem has been occuring for every person with Verizon in my office. We have never had a problem with the LTE service in our building before this week and going outside does nothing to alleviate the problem.

The service is fine in the mornings but without fail right around 11:30 it absolutely dies. Phone says it is connected to LTE services but nothing that uses data will work.

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GPSJay
Newbie

I can't seem to get the DM function to work.  Hovering over the Verizon Support icon does not provide a DM option.

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tikibar1
Community Leader
Community Leader

GPSJay wrote:

I can't seem to get the DM function to work.  Hovering over the Verizon Support icon does not provide a DM option.

indicates he is following you.  Click on this:  and in the far upper right-hand corner of his profile page, click the Follow button.  Once he approves your Follow request, then you can Direct Message him.

You'll want to use the Send Direct Message button that's on his profile page.

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