Moto X No signal in Dallas?
MotoKen
Newbie

Very Disappointed in new Moto X;  the signal meter on the phone say -128, which I guess means I am not getting a strong enough signal.  Often the phone will say "no service"

Verizon has no explanation so far....other than to send the phone back.

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vzw_customer_support
Customer Service Rep

Dear MotoKen,

You deserve great service. Allow us to get to the bottom of your service concerns. I want to make sure there are no reported issues in the area. can you please provide me with the zip code you are experiencing issues in? Are issues indoors only or both indoors and outdoors?

In meantime, can you also try http://vz.to/1agmodR then test service. Please keep us updated. We look forward to hearing from you.

Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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