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My iphone 6 is only getting 1x service in my office. Could this have something to do with the VOLTE?
wc_e
Member

My iphone 6 is only getting 1x service in my office.  Could this have something to do with the VOLTE?

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Re: My iphone 6 is only getting 1x service in my office.  Could this have something to do with the VOLTE?
vzw_customer_support
Customer Support

wc_e,
Let's look further into this! No, that shouldn't be the case. Does service improve outside your office? Are you a new customer? If not, did your previous phone experience the same issue? Try resetting network settings in Settings>General>Reset test and share. Thank you.

TominqueBo_VZW
Follow us on Twitter @VZWSupport

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Re: My iphone 6 is only getting 1x service in my office. Could this have something to do with the VOLTE?
wc_e
Member

I actually got on my features page on Verizon.com and removed HD Voice and that seems to have worked.  I'm still not full bars but i'm now see 1 bar to 2 bars of LTE.

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