My iphone will not connect to the network, anybody know how to fix?

[heifer47]

I just received a new phone and I'm trying to set it up. When i send text messages my friend says the number shows up as an email. I looked in settings>about and the network is unavailable. I already activated the phone through Verizon over the phone! Please help

[vzw_customer_support]

heifer47,

Thank you for reaching out to us. We certainly want to make sure that your concerns are being addressed here. Can you dial #832(send/call) and listen to the recording. Let me know what it says.

NicoleT_VZW

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