Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
NCQ1338 router - no service
vacajoe
Member

Setup up the internet gateway router for LTE home service, but it doesn’t have a signal. i can connect to it, it shows a solid white LED saying it has a signal, but that’s it.  Logged into the settings and it says it’s “unregistered”.  Cannot get any help from Verizon.

0 Likes
Re: NCQ1338 router - no service
vzw_customer_support
Customer Support

vacajoe,

 

That's not what we want at all. I know how important it is that you can start enjoying your service. We're glad to help. Do you get any error when trying to connect things to this device? What steps did you take to activate that?

 

-Andrew

0 Likes