Napa, CA 4G LTE is a joke!

I don't know what's going here in Napa but our 4G service has been averaging less than 1MB per second download all the time.  I have tried all over town, asked others with the different devices, even made the Verizon Store run speed tests on their phones. 

I thought it was my phone(Galaxy Nexus), but I just received my iPhone 5 today as an upgrade with the same results.  This has been a problem for ver a month now.

If things don't improve, the phone is going back before 14 days and I'm cancelling my service.

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