JasonMEM, We surely want you to have the best service experience. What zip code in Memphis are you experiencing issues in? Are you having problems with using your phone for calls, text, or data related activities? Please share more details so we can check into this for you, right away.
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I am also experiencing issues with my Verizon wireless in Memphis 38119. The main problem is data related - I noticed that when I turned on Wi-Fi, I was able to update all of my applications. However, I cannot use the internet at all with (4G LTE is functioning) or without Wi-fi. My Google Chrome browser and the Firefox browser won't load any pages - this is after updating, restarting, and clearing browser caches, etc. Even the "OK Google" function doesn't work, stating that they cannot reach Google at the moment. The other thing I noticed (if it's all connected) is that every now and then I'll get a sort of Voicemail Error Notice, stating that it has run into some problems and to call a number if it doesn't fix itself, or something to that effect...