I have tried to access wireless data on two devices, a Moto G4 and an LG G2, and neither seems to be getting any data service at my house. Both RootMetrics and OpenSignal cannot run tests despite 3 bars of data and full 1X service. I have attached screenshots of the two apps as well as several anomalous data points on RootMetrics. Settings are correct as the G2 was a Verizon phone and both work flawlessly at the UMN campus, even in basements.
We're sorry to hear that you were experiencing these problems. We know how important it is to have a reliable connection. I took a look at our outage reports as well as our customer cases to see if anyone else had called anything in from that area. Neither had any record of a problem in this area. Are you still experiencing the trouble?
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