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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
We now know, no thanks to Verizon support, that after the CA wild fires a tower burned and Verizon never did replace it with a permanent one. Instead they put a mobile tower somplace and our 4G has never been as good since. But then they moved it a month or so ago and we almost lost service completely. Now today we get no bars at all and it isn't like Verizon would ever alert us to why this might be. But then how would they? I haven't yet found an easy way to report an outage online like you'd expect for any company in the business of communication. Pitiful.
We are sorry to read that you are having issues with service in your area, and we would like to help. How far do you have to travel before your service improves?
PedroM_VZW