Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
No 4G bars in Oak Park, CA

We now know, no thanks to Verizon support, that after the CA wild fires a tower burned and Verizon never did replace it with a permanent one.  Instead they put a mobile tower somplace and our 4G has never been as good since.  But then they moved it a month or so ago and we almost lost service completely.  Now today we get no bars at all and it isn't like Verizon would ever alert us to why this might be.  But then how would they?  I haven't yet found an easy way to report an outage online like you'd expect for any company in the business of communication.  Pitiful.

Re: No 4G bars in Oak Park, CA
Customer Support

We are sorry to read that you are having issues with service in your area, and we would like to help. How far do you have to travel before your service improves?