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No 4g service where it was previously working, only 1x.

I previously had 4G service at both my home and work, both in 70518 zip code which has full coverage according to the map.  Sometime in the last 12 hours I can no longer get 4G coverage only 1x.  I spoke to some coworkers and neighbors who are experiencing the same thing.  I have a Samsung S7.  Is there any action I can take with my phone to try to reconnect properly?


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Re: No 4g service where it was previously working, only 1x.
Customer Support

tdhowe83 Thank you for providing the details including the zip code. We are not showing any issues at this time. Let's start our trouble shooting to find a resolution. Is this happening at various locations or one specific?


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