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No 4g service where it was previously working, only 1x.
tdhowe83
Member

I previously had 4G service at both my home and work, both in 70518 zip code which has full coverage according to the map.  Sometime in the last 12 hours I can no longer get 4G coverage only 1x.  I spoke to some coworkers and neighbors who are experiencing the same thing.  I have a Samsung S7.  Is there any action I can take with my phone to try to reconnect properly?

Thanks

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Re: No 4g service where it was previously working, only 1x.
vzw_customer_support
Customer Support

tdhowe83 Thank you for providing the details including the zip code. We are not showing any issues at this time. Let's start our trouble shooting to find a resolution. Is this happening at various locations or one specific?

DeloresK_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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