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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
All day my wife's Iphone and my Razr have been in only 3g with one or no bars, we normally have great service at our house. Is there a problem here in Kansas City or did something happen to just our account.
@bigC80
I want to ensure you're back on our lightning fast 4G LTE network!
Nothing was reported in the area. Which model iPhone does your wife have and which model Droid RAZR are you using? Have you tried removing and reinserting the 4G SIM Cards? Have you experienced this problem at multiple locations in the Kansas City area or just at home? Lastly, how is your service when you are outdoors? Please let me know so I can further assist. Thanks!
AnthonyTa_VZW
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