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No Cell Service - Los Angeles area
edison15
Member

Second day in a row where at some point cellular data is gone. Just shows 'no service'.  Tried troubleshooting like restarting phone multiple times, turning on and off airplane mode. And I can't find any information about any outages. 

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Re: No Cell Service - Los Angeles area
vzw_customer_support
Customer Support

Hello edison15, 

 

I'm so sorry to hear that you are having trouble with service! We are here to help, and we know how important it is to have a great connection. Do you know of any other Verizon customers who are also having trouble? What is your closest intersection in LA to where you are having trouble, so we can check coverage and alerts for your area? 

 

-Michelle

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Re: No Cell Service - Los Angeles area
edison15
Member

yes, I know at least one other person at my work with the same issue. 

Cross streets would be Towne Ave and Holt Ave in Pomona 

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Re: No Cell Service - Los Angeles area
vzw_customer_support
Customer Support

Let's continue to work together. Are you experiencing issues with service while indoors or outdoors? 

 

 

-Corey

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