Not receiving or sending texts on revolution
cindyk
Newbie

We purchased two revolutions three weeks ago and have a lot of problems sending and receiving texts.  I am not getting any help from the Verizon store and getting very frustrated with the new phones.

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missjennifur1
Newbie
I have a revolution and I am having the same problem. If I send more than two texts I won't be able to send or received texts. Also if I get more than 2 phone calls my ringer and notifications won't work. I tried taking the phone back a week after I got it but there was a scratch on the screen from my nails swiping it up to unlock so they wouldn't return it or give me a new one. So now I'm stuck with a phone that I paid $250 and a 2 year contract that doesn't work. Any solutions would be great! Thanks!
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ChristinaB_VZW
Verizon Employee

What type of issues are you experiencing? Are you able to receive but not send or vice-versa? Is there a delay with delivery? Are you able to send/receive with some numbers, but not for others? Please provide some additional information so I can troubleshoot this issue for you. I look forward to hearing from you. 

 

Thank you!

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