O Mbps down 1 Mbps up for 4 days
Enthusiast - Level 1

Zip 75961, Pruitt Hill Drive and University. Have had slow internet and constant phone calls breaking up for the past 4 days. Have beyond unlimited plan and have not reached the 22g threshold. Problem with internet speed is occurring on both my iPhone and iPad. Did Verizon speed test and show 0 Mbps down and 1 Mbps up. When will the service be restored to normal speeds and decent phone connectivity?!?!?!?Speed test results 11/3/2018  5:30pm CTSpeed test results 11/3/2018 5:30pm CT


Re: O Mbps down 1 Mbps up for 4 days
Customer Service Rep

Let’s get to the bottom of this slow internet and calling issues.  We are here to help.  A private message has been sent to assist you further.