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PUK code
sforbes218
Newbie

My 21 month old some how or the other activated my PUK code and I can not get my phone to unlock!  I called Customer Service and they said they could not help I needed a new sim card which they can mail to me or I can go to the store tomorrow and get a new one but there was nothing they could do for me tonight is there a way I can un lock it with out there help

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Re: PUK code
JoeL_VZW
Verizon Employee

I would be glad to go over unlocking the PUK code. If the PUK was entered invalid 10 times it permanently locks. You would then need a new SIM card. If you still need your individual PUK code PM me and I'll retrieve this information for you.

 

Thank you

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Re: PUK code
kaitrob
Newbie

I cant access my PUK code is says it is unknown.

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Re: PUK code
mshockley91
Newbie
my phone is locked and i needvmy puk code i have not entered it in 10 times yet
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Re: PUK code
Kittiekat66
Newbie

I need help, please!

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Re: PUK code
KH-OrnEsh
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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