Good luck on getting a number. I received no number and the issue was never resolved.
Please PM me with your wireless number of your modem, a contact number and a best time to call, and I will be happy to contact you for additional troubleshooting.
Thanks,
Roy_B
I live in Upstate New York. I have a laptop and desktop computers, signal is good to excellent.
And I have done the power settings as described. My connection continues to be unstable.
It disconnects every few minutes at times or if I'm lucky disconnection might last as much as
half an hour. But on both computers, it does the same thing. If you ask me, it's not a computer
setting. I think there is something wrong with Verizon's network. It's very frustrating and my
wife and I are very disappointed with this.
Gee guys, take this Support offer to order. Thanks for offering your help!
So while it's nice that someone from Verizon offered to assist, I've still yet to receive a PM or phone call back from the gent.
Reminds me of the individual I spoke with from the Internet team down in North Carolina... "It'll take an hour to generate the ticket, we'll text you the ticket number when it's complete."
Never heard from again. This is ridiculous.
The network obviously isn't ready - no wonder the Thunderbolt is on hold.
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