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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Phantom Coverage

Over the last 6-8 months I’ve noticed having  2-3 bars of LTE on my iPhone 11 but when I try to do anything data related it always times out. Try to do a speed test and it says I have no coverage. This happens especially in buildings. I switched from TMO to get better coverage but feel like I actually downgraded to worse service. Anyone else?

Re: Phantom Coverage
Customer Support

vahle48, we value your loyalty and we understand the importance of making sure you have consistent coverage. Let's review. How far do you have to travel to receiev a consistent connection? Does htis cocnern pnly happen indoors? May we have your nearest interscetion, City and zip code so we can accurately pinpont your location? -Sylvia