Thank you for reaching out to us. We understand the importance of staying connected. What is your ZIP Code? What is the make and model of your device? Do you know if anyone else is having the same issue?
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We live in Tucson and are experiencing poor cell phone reception as well. Inside and outside of our home, people can't hear us when we talk. Really disappointing when Verizon's coverage map shows we should be getting 4G and we can't reliably make a phone call.