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Poor cell reception
HLFUN
Member

we live in Tucson and suddenly having poor cell phone reception. The caller can't hear or the call fades in and out. This happens inside & outside of the house. What can we do if anything to fix this?

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Re: Poor cell reception
vzw_customer_support
Customer Support

Thank you for reaching out to us. We understand the importance of staying connected. What is your ZIP Code? What is the make and model of your device? Do you know if anyone else is having the same issue?
TabithaJ_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!


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Re: Poor cell reception
pjanak357
Member

We live in Tucson and are experiencing poor cell phone reception as well.  Inside and outside of our home, people can't hear us when we talk.  Really disappointing when Verizon's coverage map shows we should be getting 4G and we can't reliably make a phone call.

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