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Poor coverage
mariosp
Newbie

Many people here at  103 Church Street, Nanuet, NY having been reporting very poor coverage since about a month ago.  Was there a tower damaged?

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Re: Poor coverage
vzw_customer_support
Customer Support

Ensuring our network is working as it should be is important to us, mariosp. We're here to assist with this matter. We just need some additional details as we're not showing any network issues in Nanuet, NY. What service issue(s) is being experienced (calls, text, data or all)? Is the service issue(s) experienced outdoors or indoors? If indoors, has there been any changes to the structure or is there any nearby construction or landscape changes being experienced in the immediate area? How far must you be from the specified location before services improve?

 

EbonyR_VZW

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