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Poor reception in Bluffview area of Dallas

During the past few months, I have begun receiving very poor service from my Verizon cell phone at my home.  I have one bar on the signal barometer, many times have no service, and calls are frequently dropped (or those I am speaking with say the reception is breaking up). My home is now my home office, so this poor reception is not acceptable. I need this fixed, or I will have to drop my service with Verizon and go with another carrier.

Re: Poor reception in Bluffview area of Dallas
Customer Support

We'll be happy to look into any service concerns. We will send you a private note that you can reply to to receive account support.