Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Report a Dead Zone in 23040

My brother has moved into a new home in a rural area.  He has little to no signal inside or outside his home.  We have tried my phone and another brother's phone - both Verizon.  Data is nothing, text MIGHT go through outside (but most often not), and calls barely work.  I read that we can report it as a dead zone.  But, I couldn't get through on the phone to a person.  How do I do that?  I tried calling but cannot get through to a person. Thanks.

Re: Report a Dead Zone in 23040
Customer Support



I'm terribly sorry your brother is dealing with that. Getting great service anywhere is important but that's especially important at home. The first step in this process would actually be to have someone in the area who we can troubleshoot this with and help find what the issue is. Do you happen to be in that area?