Roaming message

[Hasanborn]

Why am I  suddenly getting a message that I am now Roaming and need to purchase a pin in order to make a call. It is happening in my extended network area. I was always able to make calls in this area normally.

[vzw_customer_support]

Hello! Thanks for posting in today! I am sending you a Private Message.

*Shavonna

[vzw_customer_support]

I appreciate you posting in today. I am happy to review your account, and do some troubleshooting to help resolve things for you! Send a Private message, to get started.

*Shavonna

[Ccook056]

Was your issue ever resolved? I'm having the same issue and nobody seems to be able to help me. 🙄

[vzw_customer_support]

I'm sorry you've been having some trouble Ccook056. Could you share more information on what kind of error you're getting, is this a recording when you try making the call? Also, what zip code is this happening in? 

-John

[vzw_customer_support]

We want to help you with your roaming issue, as roaming is important to keeping service. What kind of signal does your device show when you start having issues? ~Peter