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SLOWWW SERVICE Since we switch to unlimited

We had a limited plan with Verizon for as long as I can remember. Every once in a while we would go over our allotted amount so we decided to switch to unlimited. Bad bad decision… My kids seem to have better service than my husband and I do. And we’re paying the bill! I hate it and regret going to unlimited. Before I had dependable service… now it’s hit or miss. 
Has anyone else experienced anything similar? 

Re: SLOWWW SERVICE Since we switch to unlimited

I can already tell you switched to Start Unlimited.

Re: SLOWWW SERVICE Since we switch to unlimited
Customer Support

Hello, Yanich1. I regret to learn that you are having issues with your connection and service since the change. It is important to make sure that you always are receiving the best connection that is available. To start, what issues with the service are you experiencing?