Service Decline

[Angel2021]

I live in TN zip code 37029 and have seen a decline in service. Customer service said I shouldn't have gotten service before so there is nothing that can be done about the decline.  I can't even use my phone inside. Any advice? Anyone else having that problem?

[Doggo]

Try another carrier?

[vzw_customer_support]

Getting full service at all times is  mandatory.  Let's check  on  this in more detail?  What specifically happens with  calls,  texts, and data when you attempt to  use all  of those? Are other devices having  this  same issue?