Signal Degradation in Alexandria, VA

Several users and I used to get great LTE service even in our office building in the 22350 area of Alexandria, VA.  About a month or two ago it went to nothing.  Did we lose a tower or something else?  We are wondering if it will be improved back to previous levels.  Any ideas? 


Re: Signal Degradation in Alexandria, VA
Master - Level 3

Changes in obstruction/congestion are most likely. Call technical support for a network ticket to be sure. 

Re: Signal Degradation in Alexandria, VA
Enthusiast - Level 3
Harrison, Tennessee 37341 Cell Service degraded badly from Full bar to in past 6 months now @ 1 dot

First off We have iPhone X, iPhone 6s+, iPad 9.7 with Cell service on it.

Family has iPhone x, iPhone 8, iPads, a few Android devices  etc...

We are an Apple FamilyWe have lived in this Home for over 5 years and I have been with Verizon forever, prior to moving here.

When we moved in we had Cell service at MAX strength.

Over pst 6 months our cell service has degrade to what it is now, ALL BUT NON_EXISTANT!

Now this is both inside and Outside the home and the Tower is 1.5 miles away and since I hve not moved my 4,000 sqft home and from what I can tell the tower has not moved either there must be something that Verizon is doing to degrade the signal.

I keep all the phones for my family updated. I have had the phones to the Verizon and Apple store and neither have identified issues with our phones so again, there must be something that Verizon is doing to degrade the signal.


I have spoken to others in the area with Android as well as more Apple products and they all have the same story.


Verizon service has degraded to the point to where I am looking at changing providers as well as recommending others do the same in the area and then Verizon may take notice of the situation!

I can go to my family inCleveland where we have always had a full bar and strangly we still have a full bar when there but again we return home and anywhere we are we no have just 1 dot or less!