Since 04-07-2017 having problems with reception (drop calls, no outbound, signal loss in Cincinnati Ohio zip 45223, 45224, 44239, 45231.
Signal jumps from 4G to 3G to 1x. and bars from 0 to 4 (of 5).
Any ideas or solutions (already called Tech Support and tested phone(s)
cebec,
Having a reliable signal is as important to us as it is to you. To that end, we'd need more details to best help. What is the make/model of your phone? Does this only happen in certain areas, such as indoors? Have you gotten a consistent signal/experience outside of those zip codes?
RussellM_VZW
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Samsung Note 4, 4-7-17 dropped call driving in 45223, 4-8-17 at home in 45224, wife on s7edge called multiple times from 45224 3:30pm 4:30pm all attempts went to VM. 4-9 evening another Note 4 put in service, same SIM and memory card. Signal fluctuation as noted above at home 45224, sometimes the S7edge has 4G 4of5 bars while Note 4 is not good. At work 45219 4G 4of5 bars about all the time. This has been going all week, today is 4-14.
On my way to Verizon store for them to check the phone, sim etc. Will update.
Got a new SIM card, no significant difference in service.
Still have calls go to VM with no ring on phone.
Text seem to come fine?
Please review the Cincinnati area for issues.
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