We want you to always have the best service with our coverage vidvet. Whats your zipcode and what phone do you have? Are your issues with voice or data? Have you tried a SIM card pull?
Follow us on Twitter @vzwsupport
Did you have it before the upgrade? And one of the first things to try is remove the sims card reinsert it and then reboot and see if that helps. Most times all it is needs is a reboot.