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Slow Cell Tower
Saki2k
Member

I would like to report an extremely slow cell tower. I work in zip code 06614 and I believe the Cell ID is 16764940 that i connect to.

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Re: Slow Cell Tower
vzw_customer_support
Customer Support

Hello Saki2k! We're sorry to read that you're having trouble with the data speed at work. We know it's vital to have a great speed, and we would love to help. Please tell us more. Does the service work away from that zip code? Are you having issues with calls or text in that location? How long have you been having problem? 

 

AaronS_VZW

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Re: Slow Cell Tower
Saki2k
Member

Its been a problem for a few months now. I noticed my phone will connect to that problem tower when i'm in one area of the property at work and connect to other towers that are fine when in other areas of the property. My service works just fine when away from that 1 slow tower. No texting or call issues either.

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Re: Slow Cell Tower
vzw_customer_support
Customer Support

We will send a Private Note, to gather more details. BrittanyC_VZW

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