Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Slow Data Speeds
veitengk
Member

Situation would like to bring to the attention of Verizon related to data speeds:

Cell phone Tower is located in Whitewater Township(Williamsburg), MI on Park Road.  I was within 1000 feet of the tower and the data speeds were very poor.  My speed test showed  2.35 Mbps download and 9.36 mbps upload.    Other towers in the area were in the 40 - 50 mbps download and 14-16 mbps upload.  Something is not right with this tower.  One year ago, this same tower had much better data speeds.  Hopeful that someone will be willing to check out this tower and see if there is some type of issue there.

 

 

 

0 Likes
Re: Slow Data Speeds
vzw_customer_support
Customer Support

We are sorry to hear that your device is not working as needed in your area. We want to make sure that you have the working service needed. With regard to your service issues do you know of anyone else having the same issues in your location? Does this only occur in this location or others as well?

0 Likes