Slow Data speeds
carlsonmatt36
Newbie

My data speed is so slow right now!! Anyone else having these issues? It is maddening. I can't even load a picture on the Facebook app. What is going on???

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bearone21
Legend

the best network speeds ar 5-12mbps & can be much less.

with adds, notifications, all the pics/videos on fb, it's not a wonder you're having issues loadiang a pic.

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carlsonmatt36
Newbie

It's not just Facebook. It is everything. It used to run fine and now nothing loads. I don't get why it is all of the sudden. 

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vzw_customer_support
Customer Service Rep

We always want you to have the best speeds possible. We are here to help. A lot comes into  play when you experience slow data. First, please use one of the following links to run a Device Health Check:

iOS:http://spr.ly/6606EmmxA

Android:http://spr.ly/6608EmmxC

 

BrittanyC_VZW

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boringusername
Master - Level 1

@carlsonmatt36 wrote:

My data speed is so slow right now!! Anyone else having these issues? It is maddening. I can't even load a picture on the Facebook app. What is going on???


Anyone else? A location would be nice. any issue anyone else is having that is not in your area is moot and not related.

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vzw_customer_support
Customer Service Rep

boringusername, we want to do everything we can to make sure you have amazing speeds! What unlimited plan are you on? Do you know of others that are also experiencing this? MichelleH_VZW

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