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Slow Service in NYC Metro Area
mgerbasio1
Member

Verizon - the network is getting slow. I rarely get LTE speeds over 5mbps, sometimes less than 1mbps with 2 and 3 4G bars. Typically I get between 1-2mbps.

I called tech support and after spending time on the phone with Level 1 then Level 2, they said it looked like a SIM problem and sent me a new one. The new SIM isn't making my phone any faster than the old one.

Other forums have the same complaint. We're paying a premium price but getting substandard speed.

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Re: Slow Service in NYC Metro Area
VZWNY
Member

Sadly, it's been like this for awhile and doesn't seem to have any end in sight...
See this old (and now closed) thread - https://community.verizonwireless.com/thread/787806
And this: https://community.verizonwireless.com/thread/798232

Same sim card story here...no fix...then the frustration just continues..

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