Verizon - the network is getting slow. I rarely get LTE speeds over 5mbps, sometimes less than 1mbps with 2 and 3 4G bars. Typically I get between 1-2mbps.
I called tech support and after spending time on the phone with Level 1 then Level 2, they said it looked like a SIM problem and sent me a new one. The new SIM isn't making my phone any faster than the old one.
Other forums have the same complaint. We're paying a premium price but getting substandard speed.
Sadly, it's been like this for awhile and doesn't seem to have any end in sight...
See this old (and now closed) thread - https://community.verizonwireless.com/thread/787806
And this: https://community.verizonwireless.com/thread/798232
Same sim card story here...no fix...then the frustration just continues..
Start a new topic or ask questions in the open forum.
