Hi,
I switched back to Verizon recently, internet speed is awful (less than 1MB) with 5 bars and LTE. what happened to the fastest LTE network?!
Any response? If there is no fix and verizon is offering lowest speed in the US now, I will cancel my service and get tmobile again!
We always want all our customers to get the best speeds with us. We never want to lose you as our customer. We are here to help. What zip code are you located at? What plan do you have with us?
StevenG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Morning till Afternoon, in both 91316 and 90024 . I tested it multiple time and the speed is awfully low (under 1MB). I have Go Unlimit plan.
farshadtx, thanks for clarifying these additional details. Everything looks great in these areas and we have no reported outages at this time. You've mentioned these two particular locations; however do you have issues with speeds anywhere else? Are you only experiencing issues here between the morning and afternoon?
Please keep in mind that while on the Go Unlimited plan, you may experience slower speeds in times of heavy traffic. You can learn more about Go Unlimted here: http://vz.to/2vFTwen
SamanthaT_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Start a new topic or ask questions in the open forum.
