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Slow data speed - <.12 Mbs
weebs1
Member

I have very slow data service in my area.  The voice signal is 2-4 bars but with no dropped calls. Data service is always this slow regardless.  Zip is 35806.  

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Re: Slow data speed - <.12 Mbs
mama23dogs
Sr. Leader

Is there a question in there?   

Data speed is a function of a compatible phone and tower output.  If the local towers are only CDMA you may not have good data speed.  

Try a speed test app, and see what LTE bands, if any, you connect to.  

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Re: Slow data speed - &lt;.12 Mbs
vzw_customer_support
Customer Support

I am sorry to hear you are experiencing slow speeds, weebs1. That's not what we want for our customers, and we want to troubleshoot your device. What is the make and model of your device? Is the speed slow indoors or outside? Please tell me the name of your town, and the street intersection closest to you.

 

TinaN_VZW


Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Slow data speed - <.12 Mbs
boringusername
Sr. Member

All Verion towers are 4G. It's probably ocngestion. Also which plan they have would also help.

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