Slow internet speeds, Upload speed way faster than download speed
cnhiggy
Newbie
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Re: Slow internet speeds, Upload speed way faster than download speed
vzw_customer_support
Customer Service Rep

cnhiggy, I rely on fast speeds at all times, and I would be very concerned if they were sub-par. Those speeds are alarming and we will get to the bottom of this. I am here to help. Can you please provide me your zip code and nearest cross streets? When did this start? Can you explain what happens when you use the other services (calls and texts)? SantoC_VZW

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Re: Slow internet speeds, Upload speed way faster than download speed
boringusername
Master - Level 1

A) google speedtest is well known to be garbage

 

B) congestion

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