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Slow service!!
station
Member

Why is service in Kite, Ga. area so bad?   When I signed up for my hot spot internet service they CLAIMED we would have 4G.   Even got an e-mail stating they had started 4G.   It seems like it is 0G.   When are they going to put a tower up nearby?

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Re: Slow service!!
vzw_customer_support
Customer Support

Let's look further into your area Station! Are you located in zip code 31049? If so, I see this is a variable coverage area and surrounds extended 4G. This means there is access to the 4G LTE network in many places within the Verizon extended coverage area. However, certain locations and conditions may cause your service to connect to 3G and 3G may be intermittent. We are always working to improve coverage however, I don't have any specific dates. Please view our indoors solution here http://bit.ly/AKkC  Powering the device off & removing/inserting the sim may assist with receiving service. Thank you.

TominqueBo_VZW
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