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Sunday service always degrades to 3G or worse
veryslow
Member

Why does the 4G LTE service always degrade to 3G or slower service on Sundays in the western part of zip 07940 - has been habitually and regularly degraded for months and months?

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Re: Sunday service always degrades to 3G or worse
vzw_customer_support
Customer Support

Dear veryslow,


Good afternoon. Thank you for the heads up on the speed issue you are experiencing in the 07940 area. I have verified there are no reported issues in the area. Let's get to the bottom of your service concerns.

What make & model phone are you using? Are ther other Verizon Wireless customers in the area that are having the same issue? Does service degrade to 3G when your indoors or outdoors? We look forward to hearing from you so that we can find a resolution.

Thank You,
MichelleS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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