Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Terrible 4G service
redjello1967
Member

Zip Code 38330

Ever since we changed to the Unlimited plan, our service has been nonexistent. I called to complain a few months back and was assured that tech support was working on it and would call me back. That was a joke. Never got a call back. Just wondering if there will be a refund for my basically useless Data service. I had better save my breath to cool my coffee. My download speed earlier was .35 Mbps and my upload was .18 Mbps. This is an everyday thing. The only time that it is decent is if I am basically sitting underneath a tower! I am at the point of cutting off my service. And it isn't just me. It is everyone in this community. Also, my husband has the same problem and his phone is a work phone. COME ON VERIZON! [Removed]

inappropriate content removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

Labels (1)