Terrible cell service
Peach2022
Enthusiast - Level 1

I live in northern Illinois & have had Verizon for over 15 years. This year has been terrible cell service. Dropped calls, cannot send picture texts, etc. I recently picked up a Verizon hotspot device & I have no problem streaming movies at all on my tv or tablet. Why would my phone have such an issue. Itโ€™s getting so bad, Iโ€™m ready to look for a different carrier for all 8 lines!

1 Reply
vzw_customer_support
Customer Service Rep

We're sorry to hear that you're having problems with your phone getting good reception. We want to make sure you're able to use your phone without any issues and we'll do everything we can to help you. We're going to send you a Private Note so we can help.

~Jesse

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