Throttling 4G LTE
rebretz
Contributor - Level 2

Verizon throttling 4G LTE users that are only on Unlimited Grandfathered plans is completely (removed). This is obviously just about greed and a money grab. Especially when Verizon is saying that the top 5% of users are using about 5GB of data will be effected but Verizon sales data plans that people can sign up for and they can use over 10GB of data.

I know there are people on the "More" plan that use more data than me and I'm on an old Unlimited plan still but I'll be throttled and they won't. Since this will be a breach of contract by Verizon I hope to use this to leave Verizon finally for good. Cricket or Straight Talk will be where I land for now. Can't wait to use a GSM phone.

>> Edited to comply with the Verizon Wireless Terms of Service <<

Message was edited by: Verizon Moderator

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bschweit
Newbie

Can anyone that was experiencing poor upload speeds please test again.  My upload speed as of today was 10 Mbps, which is more typical for what I was getting before the slow down.

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SteveHane
Enthusiast - Level 2

My upload speed looks back to normal. Speed test reads 10mbps, but as a

practical test I got 1.5mps on an uploads of a 100+ mb file. On Sunday I

know I was stuck at 20kbps, so a seriously shocking difference. Something

must have been wrong and got fixed. Amazing.

Here's my speed test link:

http://www.speedtest.net/my-result/4613063023

On Wed, Aug 26, 2015 at 10:27 AM, bschweit <forums@verizonwireless.com>

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Sang2016
Enthusiast - Level 1

Mine was only 7.7GB and the throttle begins for the last 5 days of my cycle.  I've called VZ but they denied it completely saying we don't throttle.  Magically happens that today is my 1st day of the new cycle and the speeds is back to normal, if this is not throttling, then what is it?  A big coincident?

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mama23dogs
Legend

IF you are on Postpaid Verizon service, Verizon doesn't because it can't.   Not for any customers, ever.  

DO you have limits set on your phone ?

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Khines5705
Specialist - Level 1

That sounds odd that your download speeds are still "great" but upload speeds are slowed. That doesn't sound like a "throttling" issue to me. Sounds like you may have a device issue. Try clearing out your cache and stopping any unnecessary apps running in the background, etc. Power down your device and then turn it back on after a minute. Hope that helps.

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bschweit
Newbie

Trust me, I'm a tech guy.  I have tried everything under the sun and experimented with all sorts of scenarios.  At the end of the day, all devices on my account are being throttled.

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SteveHane
Enthusiast - Level 2

I'm about 30 miles east of Columbis, OH and over the past couple of weeks I have noticed a significant drop in upload speed.  My download speed seems normal, but uploading has dropped about 98% from 1mbps to 20kpbs.  I am a photographer and I upload my work via my Verizon Wireless connection and now it is terribly slow all of a sudden.  I can't understand why this would happen, most customers are downloading not uploading and Verizon is getting paid both ways unless the people have unlimited service.  Very strange.

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bschweit
Newbie

Please submit a ticket with Verizon through Twitter (@vzwsuport) or by calling them.  Everyone needs to post there results from Speedtest.net so they can see that everyone with XLTE or LTE is seeing horrible upload speeds.  Maybe we will actually get there attention this way.  I submited a ticket and my response from the tech was that coverage is better outdoors than indoors.  Yes, this is really what they told me.  Come on Verizon.  I've attached my most recent Speedtest results as of 8/16.

Screen Shot.png

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SteveHane
Enthusiast - Level 2

I'll be sure to report it, but what upload speeds are you actually seeing?  Nearly 1mbs up sounds good to me, and that's what your speed test shows.  I'm getting about 20-30kbps, 98% lower than that.  My speed tests look good, reality is another story.  Yet I did notice multiple simultaneous uploads are about the same 20-30kbps rate.

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bschweit
Newbie

My upload before the slow downs were closer to 10 Mbps. If you are on the XLTE spectrum, that is typical. Mine suddenly went down to 1Mbps near the end of July.

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mama23dogs
Legend

IF your usage has past the 5 GB mark for the month, you priority may have dropped, but that should effect, up and download speed.

WHat about latency?    If that is high, then the problem may be the phone.

(I transfer photos while on wifi, much faster)

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SteveHane
Enthusiast - Level 2

I live in a rural area where there is no wire broadband. I could lease a

T1 line for around $400+ a month, but that speed would be less than 4G.

Satellite services have even tighter caps, less bandwidth and cost more

than 4G. So land based wireless service is the only viable option here,

they will never run wires until there is a major housing development.

We're not that far away from other areas with wired services, but the

reality is wireless broadband will continue to be cheaper and faster with

the rapid proliferation of mobile devices. Costs will drop while service

improves. In the next 5 years 5G service will come online and likely offer

faster service at a lower cost than is currently available. Technology is

rapidly pushing wired services into the realm of obsolescence. It won't

happen overnight, but at the current rate the world will look very

different in 10-20 years.

Steve

On Sun, Aug 16, 2015 at 12:56 PM, mama23dogs <forums@verizonwireless.com>

mama23dogs
Legend

I Hope you are correct.  According to the Net neutrality paper published recently 40% of Americans have no other access to Internet other than cellular.   Statistics may be as unreliable as Mark Twain always joked about, but if even half of that is really the case, that is a huge amount of Americans.

I Hope your information is correct and the future brings broadband nationwide, without so many areas not covered.  I live in a well covered area and can't imagine anything else.

WHile wire service may become obsolete, it is currently so much cheaper than wireless.

WHat I want to know, is which stock to buy now.  I didn't buy Apple, Dell or Amazon when they were new - phooey!      

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bschweit
Newbie

I am also in the boat of them throttling me.  My download speeds are still great, but my upload speed has been pushed down to 1 mbps for the last week or two.  What exactly do I have to do to get my upload speed back up to at least 5mbps?

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bschweit
Newbie

Here is an output I did from the Speedtest.net app on my iPhone, which does not have unlimited data on it.  As you can see, the upload speeds were great from tests I did last year and early this year.  The tests recently are on par in regards to download speed, but as you can see, the upload speeds are horrid.

Screen Shot 2015-08-10 at 10.35.30.504.png

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mama23dogs
Legend

IF the server were the same, it could be chalked up to a network or phone problem.  But the change in location makes me suspect towers may be another variable.

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Khines5705
Specialist - Level 1

That does look weird, especially how it shows bad upload speed on the 29th of July, then it goes up somewhat on the 31st. I'd be interested to know the date your billing cycle begins to know when your service resets and wouldn't be subject to any throttling. I see on the 3rd and 7th that your upload speed was "somewhat ok" but then slowed significantly on the 9th. That's a very short period to notice any throttling unless you have done an amazing amount of data uploading, etc. The fact that it is happening on several devices does indeed show that it's not a device problem. I just have never seen upload speeds throttled and not download speeds too. I'm also a tech guy and this one is quite a curious issue.

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Snn5
Legend

Verizon does not throttle.  Used to be the top 5% were "optimized" but that was long ago and usually both up and down speeds were slowed for a period of time.

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bschweit
Newbie

Let's rephrase that.  Verizon "used" to not throttle.  I've have tested this on all my devices.  I have one with unlimited data and two iPhones without unlimited.  All my devices on my account are being throttled, mainly just the upload speed.

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Snn5
Legend

I remember when I had unlimited...sigh.  My agreement stated that any abnormal use such as higher than average use compared to other unlimited data customers, or any tethering that was detected were examples of why my service could be terminated without notice.  Also, I was month to month and therefore not under contract.  I guess Verizon wasn't thinking 4G when they stated unlimited data/3G.

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