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Thunderbolt 4G Miami area problem
Anzorian
Member

Today my phone is stuck on 3G and I am trying to figure out if it a area thing or this crazy phone. Just upgraded from DroidX to Thunderbolt and I am starting to think I made a mistake.

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Re: Thunderbolt 4G Miami area problem
mariol90
Member

it could be an area thing if you're indoors or in a place that's far from a tower with 4G antennas. if you go into settings -> wireless & networks, there should be an option somewhere in there to switch between 1x/3g (no LTE), and all networks (1x/3G/LTE). rebooting the phone could sometimes help, along with checking if the 4G phones at a verizon store are actually connected to 4G.

 

if you think it's your phone, just get it swapped out with another.

 

edit: according to another employee post on here:

 

"Press Menu

Press Settings

Press Wireless & Networks

Press Mobile Networks

Press Network Mode

Make sure the setting is set to LTE/CDMA"

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Re: Thunderbolt 4G Miami area problem
Not applicable

Anzorian,

 

Hi there!  I can definitely help you out. Please advise if you continue to have an issue with 4G in Miami.

 

Thank you!

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