Top 5% 4G data users get throttled...
TylerOhio
Newbie

I want to know how much data usage would put me in that top 5% and get my speeds cut down?

I read that at the bottom of a 4G poster in a Verizon store in tiny print. 

They don't like to mention this when they talk about how fast it is.

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budone
Legend

The poster states they MAY, There official stance if you read the Optimization info sheet is they are NOT throttling ANY 4G devices at this time. This includes 4G devices used only on the 3G network.

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4ktvs
Contributor - Level 1

If you Avg 50 GB a month, you can be throttled. I know, becuase I had to lower my use to get full speed back and stay there.

This guy got throttled on 4G, but he used a lot and I meen alot of data :http://www.phonearena.com/news/Is-Verizon-throttling-4G-speeds-too_id22818

If your use is 100% on the phone, you should not see any throttling. I say should, becuase if you do 60GB in 13days. You are very likely going to be on that list.

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Tidbits
Legend

If you checked your link... Someone said they used 100GB in less time and have not seen any drop or throttle.  I average just a little over 70GB a month without tethering Smiley Happy

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4ktvs
Contributor - Level 1

I just hit 7.5GB and bam 600kbs. Thats all I know, but I am glad they let you use 10x more with out issue.

Tidbits
Legend

That could be a problem in your area and not being throttled. Could anywhere from a DNS, NAT, or Verizon network itself. Hard to say

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4ktvs
Contributor - Level 1

I don't think area has any thing to do with it, Why this is why:http://www.youtube.com/watch?v=RCbvDEewcJU

Do you think a verizon store would let me swap phones for 48 hours or so to see if I just have really bad luck or not?

Link to video being uploaded:http://youtu.be/4ZYLUZr-U0E ( It's at 77% done and about 2GB clip.)

Again I am glad you can do 70GB a month with out real issues, but I am not as lucky. Smiley Sad

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Tidbits
Legend

Then it may be your device. A lot of people use more than what you use and do not get throttled...

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4ktvs
Contributor - Level 1

If it is my phone, they won't give me a "new" one. Now I am on my 3rd ticket.

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commonsense101
Specialist - Level 2

I dont know why you need some many tickets, if you have network opt feature the reps should be able to see it right there in black and white

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4ktvs
Contributor - Level 1

I don't know why too, the network guy's should have been able to nail this down by now,

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Rebeshka
Newbie

To 4ktvs, I usually have better luck calling from my cell & talk to a rep. They are more willing to help out & keep your business. Most of the time, when you go into a Verizon store, it's all about selling you the product, & once they've received their commission, sorry about your luck. I usually dial *611 send...If you hit "0" at least 3-4 times, it will automatically send you to a customer rep.

Wish you good luck on getting your issue resolved.Smiley Happy

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4ktvs
Contributor - Level 1

I have done so about 10 times. Any way I am on my 3rd ticket and think they will fix it this time or hope so.

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Rebeshka
Newbie

Wow, 10 times, that is awful...I'm sorry, I know how aggravating that is. I usually have better luck talking to the reps on the phone. I really hope it does work for you. Good luck

[Personal information removed as required by the Verizon Wireless Terms of Service]

Thank you,

Verizon Moderator

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