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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have an iPhone 5. The battery is fully charged, but for the last two hours I have been unable to make or receive calls. No 4g LTE in status bar (or 3g or 1g for that matter). Just two bars in the signal indicator. Is there a service outage going on or is something wrong with my phone (which is brand new by the way).
I'm so sorry about the issues you're experiencing with your phone/ service PenelopeW. The iPhone 5 is a great device and you certainly should not be experiencing these issues. Let's look into this. How long have you had the phone? You mentioned its new, I'm looking to see if you've been able to use at all since activated. Also, where are you located? (zip code) Do you know of others experiencing similar issues?
For now, you can try powering off and removing SIM for 30 seconds and then restart. Let's see if this helps at all. http://vz.to/11vfttE
Please keep us posted.
Thank you,
VanessaS_VZW
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I heard there was some sort of solar flare last night. We're out in Southern Colorado, as well.