Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Unbearable slow 4G service for Verizon
JohnShadid
Member

I switched 4 devices to verizon unlimited 5 months ago.

Fine for first 2 months.

After this I can only get 0.5Mbs on a good day!

I have 4 devices to different cities (Albuquerque and Seattle) and different location in each city.

Same result 3G service that runs at 2G speed 0.5Mbs most of the time less than this.

What is the issue, phones have been reset, restarted, when will there be a resolution to the problems.

Other than overselling the plan and capping the speed at the network is there any reason for this.

How can you sell a 4G plan and deliver 2G speed?

Thanks

Labels (1)
0 Likes
Re: Unbearable slow 4G service for Verizon
vzw_customer_support
Customer Support

JohnShadid,

We want to make sure that you the have reliable service you pay for. Let's look into these issues further. What are the ZIP Codes you experience 3G Speeds? Do you notice this to happen all month long?

YeseniaV_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

0 Likes